Buyer FAQ

Authentication

Every item listed on LvChic20 has been personally inspected and authenticated by our team before it is offered for sale. We do not sell items we cannot verify. If you have questions about a specific piece, feel free to reach out before purchasing.

Condition Grading

We grade all items against the scale below. Condition is noted on every product listing.

  • Excellent / Like New – Minimal to no signs of use. Hardware bright, interior clean, shape fully intact.
  • Very Good – Light surface wear consistent with careful use. Minor scuffs or light patina may be present. No structural issues.
  • Good – Visible wear — corner rubbing, moderate patina, or light interior marks — noted in the listing. Fully functional.

All condition details and photos are listed per item. Please review them and message us with any questions before ordering.

Measurements

Dimensions (L × H × D) and strap drop are listed in each product description in inches. Hardware color, lining material, and serial/date code location are also noted where applicable. If you need an additional measurement or close-up photo, contact us before purchasing.

Shipping

We offer free standard shipping on all US orders. Orders are carefully packed, insured, and ship within 1–2 business days of payment. You will receive a tracking number by email once your order ships.

For full details, see our Shipping Policy.

Signature Delivery

Due to the value of our items, all shipments require an adult signature upon delivery. Please ensure someone is available to sign at the delivery address. If a delivery attempt is missed, the carrier will leave instructions for pickup or re-delivery.

Returns

We accept returns within 3 days of delivery. Items must be returned in the same condition as received, with all original accessories. Return shipping is the buyer's responsibility. Refunds are issued to the original payment method once the item is received and inspected.

For full details, see our Refund Policy.

Still Have Questions?

We're happy to help. Contact us through our store or send a message before purchasing — we typically respond within a few hours during business hours.